ICYU BRAND
Everything you need.
All in one place.
Shipping, returns, answers, contact, and the story behind ICYU.
Shipping
Processing
Orders are typically processed within 2–3 business days.
Standard Shipping
$6.99 on qualifying orders under $75.
Free Shipping
FREE on orders $75+.
Delivery
Shipping is generally 7–14 business days after processing. Tracking may take 24–72 hours to update after it is issued.
Returns
Eligible unused items may be returned within 30 days with prior authorization. Items must be unused and in their original condition. Custom and sale items are final sale and are not returnable.
Contact support@icyubrand.com before sending a return.
FAQs
How long does processing take?
Orders are typically processed in 2–3 business days before shipment.
How long does shipping take?
Shipping is generally 7–14 business days after processing. Tracking may take 24–72 hours to update after it is issued.
When do I get free shipping?
Standard shipping is free on qualifying orders of $75 or more.
What is the return window?
Eligible unused items may be returned within 30 days with prior authorization. Custom and sale items are final sale.
How do I contact ICYU?
Email support@icyubrand.com. Email is the fastest way to reach us. Support hours are Monday–Friday, 9 AM–5 PM CT.
Contact
Hours
Monday–Friday
9 AM–5 PM CT
P.O. Box 364
Rosebud, TX 76570
About ICYU
Built for people who were never meant to blend in.
ICYU is an independent streetwear brand built around bold artwork, original concepts, and pieces with their own identity. ICYU means “I See Why You.” It represents the moment people notice the difference—the vision, the confidence, and the reason behind the way you move.
Wear Different. Move Different.