Terms of service
TERMS OF SERVICE – ICYU BRAND CO.
OVERVIEW
This website is operated by ICYU Brand Co. By accessing or purchasing from our site, you agree to these Terms of Service. If you do not agree, do not use this site.
Our store is hosted on Shopify Inc.
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SECTION 1 – ELIGIBILITY
You must be at least the age of majority in your state or have parental consent.
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SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You agree NOT to:
- Use our products/services for illegal purposes
- Violate any laws
- Upload malicious code or disrupt services
Violation results in immediate termination.
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SECTION 3 – NO GUARANTEES ON RESULTS
We do not guarantee:
- Specific results from products
- Exact color match (screen differences)
- Delivery timeframes (estimates only)
All purchases are made at your own discretion.
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SECTION 4 – PRICING & ORDER RIGHTS
We reserve the right to:
- Change prices at any time
- Cancel or refuse any order
- Limit quantities per customer
Orders may be canceled for:
- Suspected fraud
- Duplicate orders
- Reseller behavior
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SECTION 5 – MADE-TO-ORDER PRODUCTS
Most ICYU Brand Co. products are made-to-order.
By purchasing, you agree:
- Production begins after order is placed
- Orders cannot be canceled once processing begins
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SECTION 6 – SHIPPING & DELIVERY LIABILITY
We are NOT responsible for:
- Carrier delays
- Lost or stolen packages marked “Delivered”
- Incorrect addresses entered by customer
Once shipped, responsibility transfers to the carrier.
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SECTION 7 – RETURN & REFUND ENFORCEMENT
All returns must follow our Return Policy.
We reserve the right to:
- Deny returns that do not meet requirements
- Refuse worn, used, or altered items
- Charge restocking fees where applicable
Refunds are NOT guaranteed.
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SECTION 8 – CHARGEBACK & DISPUTE PROTECTION
By purchasing from ICYU Brand Co., you agree:
- You will contact us FIRST before filing a dispute
- Filing a chargeback without contacting us may be considered fraud
- We reserve the right to:
- Submit evidence to your bank/payment provider
- Block future purchases
- Deny future service
We maintain detailed records of:
- Orders
- Tracking
- Delivery confirmation
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SECTION 9 – FRAUD PREVENTION
We reserve the right to:
- Cancel suspicious orders
- Request identity verification
- Refuse high-risk transactions
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SECTION 10 – THIRD-PARTY SERVICES
We are not responsible for:
- Third-party tools
- External links
- Payment processor issues
Use is at your own risk.
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SECTION 11 – USER CONTENT
By submitting content (reviews, messages, etc.), you grant us full rights to use it.
You are responsible for your submissions.
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SECTION 12 – DISCLAIMER OF WARRANTIES
All services and products are provided “as is” without warranties of any kind.
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SECTION 13 – LIMITATION OF LIABILITY
ICYU Brand Co. is NOT liable for:
- Indirect or incidental damages
- Lost profits or revenue
- Delays or service interruptions
Maximum liability = amount paid for the product.
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SECTION 14 – INDEMNIFICATION
You agree to protect ICYU Brand Co. from any claims or legal disputes caused by your actions or misuse of our services.
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SECTION 15 – TERMINATION
We may terminate your access at any time without notice for violations.
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SECTION 16 – GOVERNING LAW
These Terms are governed by the laws of Texas, United States.
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SECTION 17 – POLICY ENFORCEMENT PRIORITY
In any dispute:
- These Terms override misunderstandings
- Our posted policies are binding at time of purchase
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SECTION 18 – CHANGES TO TERMS
We may update these Terms at any time. Continued use = acceptance.
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SECTION 19 – CONTACT INFORMATION
Email: icyubrand.contact@gmail.com
Mailing Address:
P.O. Box 364
Rosebud, Texas 76570
United States
Website: www.icyubrand.com